Policies & Contact

About Us:

Born and based in Tijuana, Mexico, Sneakreaper Industries produces custom gear and apparel Inspired by some of the old-school modifications used by operations groups working along the Mexican-American border.

Sneakreaper Industries current and former military and law enforcement, long-distance and solo travelers, adventurers, smugglers, skateboarders, punks, and rebels of all kinds - while supporting small makers and American manufacturing.

 

Return/Exchange Policy:

All returns/exchanges must be initiated within 30 days of purchase. To be eligible for return, your item must be unused and in its original packaging. To initiate a return, please email: orders@sneakreaper-industries.com.

We will replace items that are defective or damaged on arrival. To initiate an exchange, email: orders@sneakreaper-industries.com

Please note, shipping costs are non-refundable.

 

Shipping FAQ's:

Do you ship internationally?

We ship worldwide via USPS in accordance with U.S. Department of State ITAR regulations and embargos. Transit times are provided by the courier based on location and shipping method.

Please note, all import fees, taxes and/or duties are the responsibility of the customer, even if the shipment is refused upon delivery.

What does standard shipping cover?

Standard $6 Flat Rate Shipping applies to CONUS shipping under 1lb calculated shipping weight. International rates will be calculated at checkout.

How long will it take to receive my order?

We aim to fulfill orders within 48 business hours of order receipt. Once fulfilled, orders are shipped in accordance with shipping service selected during checkout. Customers will receive shipping notification and tracking information upon order fulfillment.

Please note, once items are turned over to shipping carrier, they are out of our control. We are not able to provide any updates outside of those provided by shipping carrier. If there is an issue with delivery, please contact the carrier directly using the tracking number received via email.

 

Please email any additional questions, concerns, or inquiries to orders@sneakreaper-industries.com.

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